Complete Superbuy Guide

Superbuy is one of the most popular and trusted shopping agent platforms for buying products from Chinese marketplaces like Taobao, Weidian, and 1688. If you are new to the world of buying agents, this complete guide will walk you through every step of the process, from creating your account to receiving your first package.

By following this guide, you will learn how to navigate the platform, place orders, interpret QC photos, choose shipping methods, and avoid common mistakes. Whether you are buying sneakers, streetwear, accessories, or electronics, this guide has you covered.

The first step is to create a free Superbuy account. Visit the Superbuy website and sign up with your email address or social media account. Once registered, verify your email to unlock full account features.

After logging in, familiarize yourself with the dashboard. The main sections are: Purchase Orders, Warehouse, Shipments, and Account Settings. Spend a few minutes exploring each section to understand the workflow.

We recommend setting up your shipping address before placing any orders. Go to Account Settings and add your complete address. This ensures accurate shipping quotes and prevents delays later.

The easiest way to find products is through a Superbuy Spreadsheet. These curated documents contain links to tested products with community-verified quality. Browse by category, find items you like, and copy the product link.

You can also browse Taobao, Weidian, or 1688 directly. Use image search to find specific items. Once you find a product, copy the URL from the browser address bar. On mobile, use the share function to copy the link.

Before buying, check the product reviews, seller rating, and return policy. High-rated sellers with many transactions are generally safer. Avoid sellers with low ratings or no transaction history.

On the Superbuy dashboard, click "Submit Order" or "Purchase Order." Paste the product URL into the link field. The system will attempt to fetch product details automatically. If it fails, you can manually enter the details.

Fill in the order form with: product name, color, size, quantity, and any special notes. Be specific about size, especially for clothing and shoes. Chinese sizes often differ from Western sizes, so always check the size chart.

In the special notes field, you can request specific actions like "remove shoe box" or "do not include tags." These notes help the warehouse staff process your order correctly. Review everything before submitting.

Once your item arrives at the warehouse, Superbuy takes QC photos for your inspection. You will receive an email notification when photos are ready. Log in to your account and go to the Warehouse section to view them.

Inspect the photos carefully using our QC guide. Check stitching, logos, materials, and overall shape. If everything looks good, click "Approve" to proceed to shipping. If you spot issues, click "Return" or "Exchange" and explain the problem.

You can also request additional photos for a small fee if you need more angles or close-ups. This is useful for high-value items or when you need to verify specific details.

After approving all items, go to the Warehouse section and select items to ship. Choose your shipping method based on speed, cost, and your country's customs rules. Our Shipping Guide has detailed comparisons for every method.

For multiple items, always consolidate into one package. This saves money and simplifies tracking. You can also remove packaging, tags, and shoe boxes to reduce weight and shipping costs.

Complete the shipping declaration form accurately. Under-declaring values to avoid customs is risky and may result in confiscation. Declare realistic values that match your purchase receipts.

Once your package arrives, inspect the contents immediately. Compare with your QC photos to ensure nothing was damaged during shipping. If you find issues, document with photos and contact Superbuy support within the claim window.

Leave honest reviews for sellers and products. This helps the community make better decisions and improves the overall quality of the spreadsheet ecosystem. Your feedback matters.